MedDA is a medication-reminder app made by Amora Software. This policy explains what information MedDA handles, why it handles it, and when information leaves your phone.
A. What We Collect
MedDA was designed with privacy protection as a central design feature. The main features of the app work using only data stored on your device and the tokens required by Google Play's subscription APIs. This includes the voice recognition feature that is processed entirely on your device.
Since MedDA provides spoken reminders, we advise customers to use a casual name like “Morning Pills” as your reminder names. If you wish to record the actual name of your medicines, that can be recorded in the notes field, which is never spoken.
MedDA has a logging feature to help troubleshoot issues that you report. These logs include your device model, app version number, and other app log messages. App logs may include technical events and text recognized by MedDA’s on-device voice feature, but do not include audio recordings. When you submit a support ticket, we also collect your email address and your description of the problem you encountered or the feature you are requesting.
B. How We Use the Information We Collect
The main app features of MedDA do not send or receive any data from another server. MedDA does not include any advertising, and we do not transmit user data except in these cases:
Subscription Authorization
MedDA uses Google Play Billing to offer and manage subscriptions. Google Play processes payment-card and bank-account details; MedDA does not receive or store that information. To verify a subscription, MedDA sends an opaque Google Play purchase token and limited technical information to our backend platform, which in turn verifies the purchase with Google Play.
Support Tickets
If you choose to submit a support ticket, the log data from your device is shared with us at the default option. This data is extremely important for us to resolve any issues you are having. However, if you prefer not to share this data, simply deselect the “Include app logs” option when you submit the trouble ticket.
Transferring Data to a New Device
MedDA provides an easy way for users to move their data to a new phone. When you select this option, data from your phone is encapsulated, encrypted, and then transferred to our server that in turn forwards it to your new phone.
C. Information We Share
We do not sell personal information or use it for advertising. We use service providers, including Google Play for subscription management and cloud-service providers to operate customer support and the encrypted data transfers. They only process the information needed to provide those functions on our behalf and do not use it for their own marketing purposes.
D. Data Retention Policy
Support tickets and feature-request data including ticket descriptions, email addresses, messages, and app logs will be automatically deleted after 90 days. For data transfer scenarios, the encrypted transfer data is automatically deleted after 30 minutes. Billing information needed to manage an active membership is retained while the membership remains active. Billing records for former memberships are automatically deleted within 90 days after the membership ends.
E. Data Backups
If you use Android cloud backup, MedDA data is backed up only when client-side encryption is available on the backup platform.
F. Changes to This Policy
We may update this policy when MedDA's data practices change. The current policy is available at amorasoft.com/privacy. We will update the “Last updated” date when we make changes.
Contact Us
If you have questions or comments, please send an email to: support@amorasoft.com.
Amora Software
5745 Nanjack Cir #290
Memphis, TN 38115